The U.S. Postal Service’s security program is. designed to reduce the incidence of crime against employees, the mail, and other assets, as well as maintain the integrity of the Postal Service .. The Postal Service faces a variety of security challenges and threats that it must take seriously.
Our objective was to determine whether the Capital District had an effective anonymous mail program in place to prevent potentially dangerous mail from
entering the. mailstream and a workplace violence program to mitigate violence.
We developed an enhanced security risk model to identify high-risk districts that warrant further review. We analyzed data related to anonymous mail, which
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We also analyzed data related to workplace violence; suspicious and potentially dangerous mail; and Voice. of the Employee survey results covering fiscal year 2012, Quarter 3, to fiscal year 2013, Quarter 2.
What OIG Found
The Capital District did not have an effective anonymous mail program in place to prevent potentially dangerous mail from entering the mailstream and a
workplace violence program to mitigate violence. For example, the Capital District had an avera~ anonymous mail testing failure rate of [ REDACTED ] percent.
In addition, Capital District employees did not always follow policy when handling anonymous and potentially dangerous mail and did not always comply with
workplace violence prevention requiirements to effectively mitigate violence in the workplace.
The greatest opportunity to limit inappropriate use of the mail is during the earliest point in the Postal Service’s distribution system. Potentially dangerous mail or an act of wo1rkplace violence could put employees, mail, assets, and the public at risk and negatively impact the Postal Service’s brand. Enforcement of good security practices is essential to an efficient and economical operation.